New workflow embeds the required Schwab authorization directly into client subscription documents, eliminating a separate form and a second signature for advisors using Schwab as custodian.
MIAMI, FL — August 18, 2026 — Crystal Capital Partners, an alternatives investment platform with $1.4 billion in assets under management, today announced a new document integration for registered investment advisors (RIAs) who custody client assets at Charles Schwab. The integration automatically generates the Charles Schwab Letter of Authorization (LOA) required for alternative investment subscriptions and delivers it to clients in the same DocuSign envelope as their subscription paperwork.
Under the previous process, an advisor's client signed subscription documents through Crystal's platform, and the advisor separately prepared and submitted a Schwab LOA to authorize the transaction. The new integration consolidates these into a single signing experience. When a client subscribes to a fund through Crystal, the platform generates the Schwab LOA using data already entered during the subscription process, includes it in the same envelope as the subscription documents, and routes the completed LOA to Schwab through Schwab's approved electronic workflow, Vendor's Own DocuSign (VODS). Neither the advisor nor the client re-keys any account information, and there is no separate form to prepare or deliver once a firm is live on the integration.
Crystal emphasized that the integration is a document-preparation and delivery arrangement only. It does not expand a firm's fiduciary role, custody responsibilities, or contractual obligations, and it does not give Crystal access to a firm's Schwab data or accounts. Client assets remain custodied at Schwab under the advisor's existing arrangement; Crystal's role is limited to populating and routing the authorization document as part of the subscription workflow the advisor already uses.
"Advisors already trust us to handle the operational complexity behind their alternative investments, and this is a direct extension of that," said Michael Hoyer, Chief Financial Officer and Chief Compliance Officer of Crystal Capital Partners. "The Schwab LOA has always been a necessary step, but it has also always been a manual one, prepared outside the subscription itself and tracked separately. Building it into the same envelope removes a point of friction and a point of error for advisors, without changing who is responsible for what. Custody, fiduciary duty, and the advisor-client relationship stay exactly where they are today."
The integration is available now to advisory firms on Crystal's platform that custody client assets at Charles Schwab. Firms interested in enrolling should contact their Crystal representative.